Our Services

Four areas of intervention, two levers of transformation.

Performance and renewal: regain operational efficiency and renew your competitive advantages. Every mandate is grounded in your business reality.

Our Guiding Principle

Strategy first, technology second.

Too many transformations fail because they start with a tool and then look for a place to install it. Our approach does the opposite: we start from your business strategy and real processes to identify the true levers — where performance is won, where innovation creates a lasting advantage. The technology and the digital plan follow from that. Never the other way around.

Family 1 — Performance Regaining operational efficiency

A rigorous assessment of your digital maturity, a clear mapping of your processes, and a prioritized roadmap spanning 12 to 36 months. The accredited audit framework recognized by the Ministry of Economy, Innovation and Energy, enriched with our entrepreneurial approach: a report that translates digital maturity into strategic business directions.

The six-axis methodology

01
Strategic Planning
Before digital, strategy. Review of your 3–5 year business objectives.
02
Operational Processes
Map before you automate. Bottlenecks, redundancies, tacit dependencies.
03
Digital Maturity
Assessment using Quebec's accredited framework. A defensible score.
04
Digital Plan
Which capabilities to develop, in what order. A modular plan.
05
12–36 Month Action Plan
Each initiative: objective, deliverable, timeline, success indicators.
06
Report and Directions
ESSOR-compliant. A management tool for the executive committee.

Complementary Modules

  • Critical process documentation — flow maps, operating procedures, quality control checkpoints.
  • Functional specifications — to independently select your next solution (ERP, MES, MRP, CRM, DMS).
  • RFP management — selection of qualified vendors, comparative evaluation grid.
  • Cyber Secure Canada — certification preparation, in coordination with your security leads.

The ESSOR Program — up to $120,000

The ESSOR Stream 1 program from Investissement Québec supports your process from start to finish. The three sub-streams are cumulative — and the 4.0 Audit unlocks funding for implementation.

Sub-stream 1A
Feasibility Study
Up to $50,000
Sub-stream 1B
Digital Assessment and Plan — our 4.0 Audit
Up to $20,000
Sub-stream 1C
Digital Plan Implementation
Up to $50,000

Total cumulative: up to $120,000 in non-repayable grants — 50% of eligible expenses at each stage. Eligibility: manufacturing SME with 250 employees or fewer, revenue of $2.5M or more, established in Quebec.

Check my eligibility

Your teams work hard, but results no longer follow as they once did. Operational excellence tackles the symptoms of an organization that has grown faster than its structure — undocumented processes, dependence on a few key people, a strategic plan that gets consumed by day-to-day operations. An intervention grounded in more than thirty years of experience leading manufacturing and technology companies.

Type 1 — The Structured Organizational Assessment

A packaged approach, comparable to the 4.0 Audit, when you want a clear picture of your organization's current state and a prioritized action plan.

  • Mapping and documentation of critical processes
  • Analysis of work organization and role distribution
  • Evaluation of governance and decision-making mechanisms
  • Prioritized recommendations over 12 to 24 months, presented to the executive committee

Type 2 — The Custom Mandate

A targeted intervention for a specific challenge, when you already know what isn't working.

  • Documentation and standardization of processes and knowledge transfer
  • Executive team coaching — alignment, collective decision-making, priority arbitration
  • Annual strategic planning — facilitation, translation into an operational plan, quarterly follow-up
  • Interim executive mandates — interim COO or CEO role in transition or turnaround situations
  • Reorganization of key functions — commercial, R&D, or production structure
Discuss my situation
Family 2 — Renewal Renewing your competitive advantages

Beyond the hype around artificial intelligence, concrete projects that deliver immediate value. No disruptive transformation: a pragmatic integration into your existing workflows, with measurable results.

Real Case — RAG on Technical Documentation

At a machine-tool manufacturer, we deploy a RAG (Retrieval-Augmented Generation) system that puts the entire technical library — Siemens SINUMERIK manuals — at the immediate fingertips of engineers and automation specialists. A bilingual interface, expertise preserved against retirements, faster service teams.

Areas of Intervention

  • Intelligent assistants for engineers, automation specialists, and technical teams
  • RAG on complex documentation — manuals, standards, procedures, technical files
  • Know-how preservation against departures and loss of tacit knowledge
  • Targeted AI integration in the functions where it truly matters to the business
Explore an AI project

Renewing a competitive advantage often starts with the offering itself. We support the structuring of the product portfolio and the establishment of a development methodology — built on thirty years of experience designing and commercializing real technology products.

Areas of Intervention

  • Product portfolio review and roadmap
  • Modern methodologies — Jobs-To-Be-Done, Lean Startup, Design Thinking, Effectuation
  • Support from concept to commercialization
  • Intellectual property valuation
  • In-company training on innovation management

This expertise rests on a deep methodological framework, the fruit of more than thirty years of commercializing technological innovations — a work that is the subject of a forthcoming chapter with Springer Nature.

Discuss my product offering

Where to begin?

A first call of thirty minutes, no commitment. Understand your context, identify the priority levers, and determine whether Sémaz is the right partner for you.

Schedule a call